Help Center
Find answers to common questions and usage guides here
Frequently Asked Questions
How do I register an account?
Click the "Sign In / Register" button in the top right corner, fill in the required information to complete registration. New users get 10% off shipping fees.
How do I calculate shipping costs?
You can use our shipping calculator by entering the product weight and dimensions, and the system will automatically calculate the shipping cost. You can also contact customer service for detailed quotes.
How long does delivery take?
Generally, delivery from China to Brunei takes 7-14 business days. Specific timing depends on the product type and delivery method.
User Guide
Shopping Process
- Search for products you want on the homepage
- Select products and add them to your cart
- Fill in your shipping address information
- Choose payment method to complete your order
- Wait for product delivery
Account Management
After logging in, you can view order history, manage shipping addresses, check wallet balance, etc. All personal information can be modified in the personal center.
Contact Support
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